Frequently Asked Questions
FAQ 1/1

Snapchat geofilters (filters) are photo overlays that can be used in Snapchat photos. Geofilters are exclusive to a specific area and only those within that certain area are able to have access to the Snapchat filter.

In order to use a geofilter on Snapchat, first make sure your location settings are turned on within your Snapchat app. After that, simply take a picture on Snapchat (or as Snapchat calls it, a "Snap") and swipe to the left or right on your device screen. You will then be able to use any geofilter that is currently live within your location.

Snapchat is a social networking app that allows users to send and receive pictures and videos that disappear. Snapchat users can also publish pictures and videos to their "Stories" that disappear after 24 hours after being posted. Think of this as essentially making a Facebook status that disappears after 24 hours.

Snapchat Filters, or "Geofilters", are photo overlays that go over Snapchat pictures or Snapchat videos that are exclusive to a certain area. Snapchat Geofilters are set for a specific area, for a specific time frame, and only the people within that given area are able to use the geofilters for their photos or videos, or as Snapchat calls them, their "Snaps".

Snapchat Geofilters are currently all the rage. Geofilters are especially popular amongst young people from the ages of 18 to 34.

Dont believe it? Text someone right now aged 18 to 34 and ask them if they want their own custom Snapchat Geofilter and they undoubtedly will say yes.

The reason for the popularity amongst Snapchat Geofilters, really comes down to a few things. Snapchat Geofilters are exclusive. Only people within the area and proper time frame can use them. This makes Snapchat Geofilters like a private or exclusive club. Snapchat Geofilters create a sense of FOMO (fear of missing out) for every "Snap" that they are a part of.

You can view our low package prices here. All prices are inclusive of Snapchat's submission fee, so you do not need to worry about any additional costs.

Fantastic! You're absolutely in the right place. We have taken care of many customized Snapchat geofilters for our clients and we would be thrilled to be able to take care of you as well.

If you're looking to get your own custom geofilter, simply go to our Geofilter Pricing page, select the custom geofilter package you require, and you will be taken to the appropriate order form page to fill out a few details of what you you would like. Finally, you will be taken through to payment with Paypal (which is as a secure as can possibly be).

Once payment is made, you will be returned to our website whereby you can possibly add further design ideas, upload any images or fonts that you wish us to use for your filter design.

In the meantime, we'll begin creating your custom Snapchat Geofiter. You'll hear back from us as soon as possible (usually within 12 hours) to follow up with an initial design, or with the completed design. You can decide if you absolutely love your custom Snapchat Geofilter's design, or if you need us to make a tweak or two.

We don't move forward until you absolutely love your custom Snapchat' Geofilter's design. Once you approve your custom Snapchat Geofilter's design, we'll move on to the submission process and handle everything on your behalf. After we set up everything with Snapchat, the process will be complete.

The only thing you worry about, is if you love the design or if you want us to make any tweaks. We handle everything else for you.

The turn around time from start to finish is anywhere from 2 hours to a few days depending on what you need and when you need your Geofilter by. Once you place your order, we will follow up with you to confirm we are on the same page for the design you want. We will get your design to you within a day or so, again, depending on when you need it.

Generally speaking, we aim to keep the location (known as a geofence) to approximately 20,000 sq ft (20,000ft = over 7 tennis courts) around your specified venue. This is more than enough area space.

You have the options of 6, 12 or 24 hours for the longevity of your Snapchat geofilter to be available to snappers.

Unfortuntately, Snapchat does not currently allow hashtags in geofilters yet. However, we can remove the hashtag infront of the word you want and use that, but if there is a hashtag anywhere on a custom Snapchat Geofilter, Snapchat will not allow it. The reason for Snapchat's ban on hashtags in custom Geofilters, is Snapchat is trying to replace the hashtag entirely. Snapchat wants custom Geofilters to be the new hashtag.

Unfortunately, Snapchat does not allow first and last names in the same custom Geofilter due to privacy reasons. However, we can put only first names or only last names in a custom Geofilter. But if we try to do both first and last names in a custom Geofitler, Snapchat will not allow it and won't accept the Geofilter to go live. Snapchat has a very sophisticated Geofilter Submission team, so trying to "dupe" them on a Geofilter submission is a very bad idea.

Snapchat does not currently allow website URLs to be displayed in custom Snapchat Geofilters. At the moment, as Snapchat is Snapchat is attempting to push geofilters to the masses, they are making a strong attempt to keep Snapchat Geofilters really kind of "ad-free". However, you can still put your brand's name, logo, and other information about your website on your custom geofilter. You just simply can't put your brand's website URL on your custom geofilter.

At the moment, Snapchat does not allow social media handles to be used in custom geofilters. Again, because Snapchat is trying to keep the spam out of geofilters as they push geofilters to the masses, they are making a tremendous effort to restrict this type of design. However, interestingly enough, you can still include your social media usernames (or handles as many people call them) without the "@" and your custom geofilter will actually be accepted by Snapchat.

If your Geofilter is not approved by Snapchat, it could be for any one of a variety of reasons, including but not limited to:

  • Unoriginal Content: All graphics and portions of the graphic must be 100% original. Logos and trademarks, including school crests or similar marks are not allowed.
  • Not visually interesting or useful enough: Make sure all submitted Geofilters are something that people will want to use. Remember, anyone within the Geofence may have access to the filter.
  • Not relevant or too broad: Keep it local. Don't cover an entire country, state, or province. We consider Geofilters for entire cities, but the bigger the city, the higher the bar for quality.
  • Insufficient description: If your filter doesn't speak for itself, tell us why it's important.
  • Incorrectly formatted (PNGs): Make sure your Geofilter asset fits in a 1080x1920 pixel box. Also make sure that the file is not too huge (over 300kb).
  • Non-transparent background: Make sure you export your Geofilter on a background that is transparent. A common mistake is to export on an opaque background.

Remember, we can usually resubmit your Geofilter after remedying most issues.

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